Customer Success Manager (EU)

Want to help us slashing billions of tons of supermarket food waste with the world’s first AI-powered solution? Welcome to Wasteless, founded in Tel Aviv in 2017, and currently serving major chains accross the globe. At Wasteless, we are looking for a Customer Success Manager that will take our current customers to the next level. You will be part of a global team of game-changers working in a creative and agile environment, building processes, understanding customer needs, and getting involved in our technology to deliver high value fast, boosting supermarket profits and minimizing their environmental footprint. We have both Part-time and Full-time possibilities. Please reach us with your resume at, indicating your desired salary for this position.

Role & Responsibilities:

Planning and executing customer-centered initiatives to ensure project success

Be the main point of contact with Customers, getting involved in the technical and business-related support needed for product success

Work and interact with store staff members, making sure all procedures and standards are met, detecting improvement opportunities

Training and building operational best practices

Strategically plan and define KPIs, ensuring projects exceeds customer’s expectations

Planning and executing marketing and communication initiatives in-store

Providing product feedback, UX/UI recommendations and on-the-field testing

Lead the evaluation and planning of new projects, as well as supporting our sales team

Qualifications and Skills:

Excellent English and German - a must

Bachelor’s degree in the fields of Economics, Business, Engineering, Environmental Management

At least 3 years of work experience managing tech-based projects.

Tech savvy and a strong interest in environmental initiatives

Energetic and proactive mindset to continuously improve processes with exceptional attention to detail

Creative “can-do” approach to find solutions and efficiently solve daily challenges

Ability to work in a fast-paced and startup environment

Must have driver’s license


Experience working with Mobile Apps and UX/UI Teams

Network in the sustainability space and in the retail industry

Proficient in French and Spanish languages

Experience working with Data Analytics and Dashboard tools like PowerBI, Tableau. Qlik Sense. and Datastudio.

Feel you could be a good fit?

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